VTM Vending

You can unlock a cooler door from your phone, for example when you're restocking or cleaning.

Before you start: the cooler must be online. If it shows Offline, the door command can't reach it.

Scroll down to Quick actions and tap Open Cabinet Door.

1. Tap Home in the bottom menu.
2. Scroll down to Quick actions and tap Open Cabinet Door.
3. Find your device using the guide below.

Search devices. Type the device name or ID to find it fast if you have several coolers.

Check the status. Only devices marked Online can be opened.

1. Search devices. Type the device name or ID to find it fast if you have several coolers.
2. Tap the device you want to open.
3. Check the status. Only devices marked Online can be opened.

Tip: Close the door fully when you're done. The cooler can't start a new sale until the door is shut.

Door didn't open? Check that the device shows Online on your Home screen. If it does and the door still won't open, contact support from the headset icon at the top of Home.

Related articles: Understanding your Home dashboard.

Unlock a Reyvend cooler door remotely from the mobile app.

How to open a cabinet door from the app

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